WhatsApp is the preferred communication channel of the Israeli customer — but operating professional WhatsApp automation requires much more than a standard “bot.” Our service handles every infrastructure layer, from Meta account verification through connecting your AI agent and CRM.
What’s Included in the Service
1. Setting Up a WhatsApp Business Account with the Cloud API
- Opening and verifying Meta Business Manager on your behalf (registration documents, owner details)
- Connecting a dedicated business number (toll-free, a separate mobile, or any other option you choose)
- Configuring the official Cloud API from Meta — no third-party BSP, no shortcuts
- Setting up routing tags and multi-user operation (if you have a team)
2. Template Approval with Meta
- Drafting templates for appointment reminders, order confirmations, and status updates
- Submission to Meta and optimization in case of rejection (it happens — we handle it)
- Marketing and cultural compliance review in three languages (Hebrew, Russian, English)
3. AI Agent Integration
- Integration with your AI agent for business — contextual answers from your knowledge base
- Configuring fallback to a human agent for complex cases
- Managing operating hours, holidays, and “after-hours” messages
4. CRM and Operational System Connection
- Integration with our CRM service — automatic logging of every conversation
- Connection to a booking system (Calendly, Bookwizz, custom)
- Connection to an online store (Shopify, WooCommerce) for order tracking
5. Maintenance and Monitoring
- Account health monitoring against Meta — avoiding block risk
- Template updates per campaign / promotion changes
- Refreshing the agent’s knowledge base
- Support in the owner’s native language (Hebrew / Russian / English)
What Justifies the Investment — A Practical Calculation
An average SMB with 200–500 WhatsApp conversations per month pays roughly ₪200–500/month for Meta fees + integration provider + automation subscription. In return, it gets:
- Average response time from 30+ minutes to 3 minutes
- First-contact resolution rises from ~30% to ~75% (market estimate)
- 10–20 weekly team hours freed up for higher-value work
- Full CRM logging of every inquiry, with no manual data entry
These numbers are a model estimate — your specific ROI will be assessed in an initial consultation.
Who It Fits
The service is built for Israeli SMBs with:
- 100+ WhatsApp inquiries per month
- A need for CRM logging
- Repetitive processes (appointment booking, order confirmation, shipping status, FAQ)
- A preference for turnkey service over DIY
Verticals we specialize in:
- Clinics and paramedical services
- Law firms and accounting offices
- Online stores and e-commerce
- Marketing, SEO, and B2B agencies
When Not to Order the Service
It’s not right for every business. We’ll tell you honestly if:
- Your inquiry volume is below 50/month — the ROI won’t be positive
- You want full DIY — we’re not the right provider, we’ll recommend other platforms
- Your knowledge base isn’t built (no FAQ, no site content) — we’ll need to build it together first
How We Work
- Initial consultation (free, 30 minutes) — we learn your processes
- Tailored quote and spec — what’s included, what’s an add-on
- Setup (1–4 weeks) — Meta verification, templates, AI, integrations
- Controlled pilot (two weeks) — agent responds only to agreed scenarios
- Full launch — with close monitoring and continuous tuning
- Monthly maintenance — part of the subscription
Ready to Start?
Book an initial consultation — we’ll come back within one business day. On the call we’ll walk through the process, share a rough cost estimate, and tell you honestly whether this is the right time for you.
Notes: Meta fees are estimates based on local integration providers as of 04/2026. ROI numbers are market modeling — they depend on the specific business. Not a binding commercial offer.